The Great Frog Reviews

The Great Frog has an overall rating of 3.9 based on 48 reviews. Customer feedback on The Great Frog is mixed: The Great Frog reviewers highlight positive aspects like high-quality craftsmanship, unique and diverse designs, excellent customer service, fast shipping, which strongly appeal to fashion-forward individuals, jewelry enthusiasts, collectors of unique accessories. However, The Great Frog is often criticized for its higher price point, limited size options, occasional stock issues, longer delivery times for custom items.

3.9/5.0

48 reviews

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All The Great Frog Reviews (48)
ThomasFoster
June 01, 2026
"I don’t know, it just felt like..."
I don’t know, it just felt like they really took care with the packaging. The box was sturdy and everything showed up in perfect shape, which made me feel good about the whole thing.
LeroyMarks
May 09, 2026
"Everything I wanted was sold out"
I tried shopping there, but almost every size I wanted was out of stock. It got annoying after a while, like I’d find something I liked and then nope, sold out again.
JaniceTamayo_95
May 09, 2026
"The ring turned out really nice — the..."
The ring turned out really nice, the craftsmanship feels solid and you can tell some care went into it. There was one tiny rough edge — not a big deal, though, and overall I’m still really happy with it.
david-Epps
May 02, 2026
"Super easy to order and arrived fast"
I’d been putting off ordering the ring because I was busy and didn’t feel like dealing with a complicated checkout, but it ended up being really easy. It arrived sooner than I expected too, which was a nice surprise. The size was right, so I didn’t have to mess around with returns or anything.
michaelmcculough7641
April 11, 2026
"Good value for real silver"
Not exactly cheap but the quality feels worth it.. feels like proper silver and I’m happy with it
KeithMcalary
March 13, 2026
"Pretty quick delivery overall"
I ordered from The Great Frog and it actually showed up a bit sooner than I was expecting. The tracking was fairly easy to follow, and the parcel arrived in good shape. I’m giving it 4 stars just because the dispatch email seemed to take a little while, but overall it was a smooth experience.
HAMES
March 01, 2026
"Heads up: the designs felt bulky and repetitive"
Just a warning for anyone thinking of buying: I was expecting the jewellery to feel a bit more unique or special, but in person the designs looked heavy, bulky, and kind of outdated to me. A lot of the pieces had the same overall style, so nothing really stood out. For the price, I expected better. Definitely not my taste, and I wouldn’t buy from them again.
dolores_Henley81
February 28, 2026
"Honestly tougher than I ever expected"
I bought a ring from The Great Frog a while back and I’m 100% convinced this thing is built to last. I’ve worn it almost every day, not exactly been gentle with it, and it still looks properly solid. There are a few normal scratches, obviously, but nothing that makes me doubt the quality for even a second. It’s definitely not cheap, but based on how well it’s held up so far, I’d say the durability is absolutely there. Only knocking off a star because delivery took a bit longer than I would’ve liked.
davidrichardson8525
February 22, 2026
"Helpful staff who made it easy to trust my gut"
I went in without really knowing what ring size I needed or even what style I was after. The staff were super patient and clearly knew their stuff, but they didn’t make me feel pressured at all. They explained things in a way that made it easier for me to trust my instinct and pick something that felt right. The only reason I’m giving 4 stars is because it was busy and I had to wait around for a bit, but overall it was a really good experience.
WayneMembreno_95
February 18, 2026
"Feels like the real deal to me"
I’m picky with silver rings, and this one from The Great Frog really feels like proper solid silver, not that cheap plated stuff you can spot straight away. It has a nice weight to it, and after wearing it for a few weeks, it still looks good and hasn’t gone weird or discoloured. I also really like the shape and the details — definitely my kind of style. Only knocking off a star because the sizing felt just a tiny bit off from what I expected, but I’m still really happy with it.
Virginia-stewart
February 18, 2026
"A super easy ring swap"
I was so excited when my ring from The Great Frog London arrived, but the moment I tried it on I knew I’d messed up the size. That was completely on me, so I emailed them expecting it might be a bit of a hassle, but they replied quickly and explained exactly what I needed to do.

I sent the ring back, waited a little while for the postage side of things, and before long the new size showed up. No drama, no awkward back-and-forth, just a really straightforward exchange. made the whole thing feel way less stressful than I expected.
robert.Mcmurray
January 08, 2026
"Picked the right size, I think!"
I ordered my usual size and the ring fit perfectly, so I’d say it’s true to size. Always a little nervous ordering rings online, but this one worked out just right, didn’t it?
jeremiah2003
January 03, 2026
"Friendly shop and easy to browse"
I was in a relaxed mood when I went in, and the staff made the visit even nicer. They were friendly without hovering and let me take my time looking around. The rings were really cool, though some of the prices were a bit high for me. The quality did feel good though, and I’d definitely stop by again next time I’m in London.
vivianbolduc4845
December 18, 2025
"Custom ring turned out nice, but the process felt a bit slow"
I ordered a custom ring from The Great Frog London, and to be fair, the ring itself came out really nicely. The design looked like what I had in mind, it feels solid, and it has that chunky, well-made feel I was hoping for, so I don’t really have any complaints about the actual piece once it arrived.

I’m giving 3 stars mainly because the communication during the process was a bit slower than I expected. I understand custom work can take time, and I wasn’t expecting it to be instant or anything, but I did feel like I had to follow up a couple of times just to get updates. It wasn’t a terrible experience, and I’m happy enough with the ring, but for a custom order, I think clearer updates along the way would have made the whole thing feel a lot smoother.
jody_Scott75
December 14, 2025
"Helpful service, just a little slow"
I had a small problem with my order, just one of those little things that needed sorting, and the team got back to me fairly quickly. They were friendly and fixed it without making it complicated. I did have to send one follow-up message to nudge things along, but once they picked it back up, it was all sorted. Overall, a good experience in the end.

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